What can I do if I accidentally assign too many licenses to one device? The licenses are active.

Zyxel_Melen Posts: 1,714  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Since the licenses are active, they cannot be unassigned. Please click the action button on this device and then click the transfer license.

A license transfer window will pop out. You can transfer the license to a specific device under same owner's organization.

You also can select multiple licenses to transfer.

After selection, please click the finish button. Nebula will transfer the license to the specific devices immediately.

In addition, if you transfer the all of the licenses from this device to other devices, this device will become unlicesned. This action will cause license problem. Please remember not to transfer the active license.

Zyxel Melen