Nebula Cloud Service Incident 2024-05-14, 09:20 - 14:35 (UTC+0)

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Zyxel_CSO
Zyxel_CSO Posts: 391  Zyxel Employee
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Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-05-14 09:20 (UTC+0)

Resolved: 
2024-05-14 14:35 (UTC+0)

Issue Symptom & Risk:
1. Partially users cannot login to Nebula in Taiwan

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change. 


If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

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  • Zyxel_CSO
    Zyxel_CSO Posts: 391  Zyxel Employee
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    Dear Nebula Users, 

    The incident has been resolved.

    Resolved: 
    2024-05-14 14:35 (UTC+0)