Nebula Cloud Service Incident 2024-05-21, 08:51 - 09:35 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-05-21 08:51 (UTC+0)

Resolved: 
2024-05-21 09:35 (UTC+0)

Issue Symptom & Risk:
1. Monitor data cannot display properly for the USG FLEX series.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change. 

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support