Nebula: Bulk import MAC Address for Cloud Authentication

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hexos
hexos Posts: 7
First Anniversary Friend Collector First Comment Zyxel Certified Network Engineer Level 1 - WLAN
edited May 22 in Nebula

Dear ZyXEL Team,

I'm trying to import a bunch of MAC Addresses In Nebula > Configure > Cloud Authentication > MAC but I can't download the template since the link is broken:

Could you provide me the template here please ?

Thank you

Accepted Solution

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,812  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Hi @hexos,

    Please reference this file to import MAC Address for Cloud Authentication. In addition, this file can be used in site-wide > Cloud authentication only. This is because org-wide > Cloud authentication import needs to add the authorized site option.

    Also, could you help to enable Zyxel support for me to check what's wrong? Please also share your organization's name with me. You may send me a private message if you don't want to share it publicly.

    Zyxel Melen

  • hexos
    hexos Posts: 7
    First Anniversary Friend Collector First Comment Zyxel Certified Network Engineer Level 1 - WLAN
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    Hi Melen,

    Thank you for the template it works !

    I sent you organization and site names in a private message and ZyXEL support is now enabled

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,812  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @hexos,

    Thanks for the privilege and I'm happy the template works.

    I just checked the download link on your site and I'm able to download the template with different PCs and browsers.

    Could you help to use a different PC, browser, or InPrivate window to download again? Thanks in advance.

    Zyxel Melen

  • hexos
    hexos Posts: 7
    First Anniversary Friend Collector First Comment Zyxel Certified Network Engineer Level 1 - WLAN
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    Hi Melen,

    I tried with 2 differents PC and differents browser (private mode or not) and never been able to download it. It's strange but not very important since you provided me the template

    Thank you for your help !

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