Nebula: Bulk import MAC Address for Cloud Authentication

hexos

Dear ZyXEL Team,

I'm trying to import a bunch of MAC Addresses In Nebula > Configure > Cloud Authentication > MAC but I can't download the template since the link is broken:

Could you provide me the template here please ?

Thank you

Zyxel_Melen

Hi @hexos,

Please reference this file to import MAC Address for Cloud Authentication. In addition, this file can be used in site-wide > Cloud authentication only. This is because org-wide > Cloud authentication import needs to add the authorized site option.

cloud-auth (6).xlsx

Also, could you help to enable Zyxel support for me to check what's wrong? Please also share your organization's name with me. You may send me a private message if you don't want to share it publicly.

https://community.zyxel.com/en/discussion/17197/atp-flex-how-to-turn-on-support-request-on-nebula

Zyxel_Melen

Hi @hexos,

Please reference this file to import MAC Address for Cloud Authentication. In addition, this file can be used in site-wide > Cloud authentication only. This is because org-wide > Cloud authentication import needs to add the authorized site option.

cloud-auth (6).xlsx

Also, could you help to enable Zyxel support for me to check what's wrong? Please also share your organization's name with me. You may send me a private message if you don't want to share it publicly.

https://community.zyxel.com/en/discussion/17197/atp-flex-how-to-turn-on-support-request-on-nebula

hexos

Hi Melen,

Thank you for the template it works !

I sent you organization and site names in a private message and ZyXEL support is now enabled

Zyxel_Melen

Hi @hexos,

Thanks for the privilege and I'm happy the template works.

I just checked the download link on your site and I'm able to download the template with different PCs and browsers.

Could you help to use a different PC, browser, or InPrivate window to download again? Thanks in advance.

hexos

Hi Melen,

I tried with 2 differents PC and differents browser (private mode or not) and never been able to download it. It's strange but not very important since you provided me the template

Thank you for your help !