Why wired client are not shown in the client page?

Zyxel_Jerry

If you are not able to see the client in the client page, please check the steps below:

1. Please make sure the wired device is connected to the device physical port and the SCR 50AXE device is powered on.
2.Verify that the wired device is receiving an IP address from the SCR 50AXE DHCP server. You can check this on the device itself.
3.Make sure there is network traffic from the wired client. You can ping to the SCR 50AXE gateway IP address and check after around five minutes if the client is in the list.

If follow above steps the client is still not list in the client page, please feel free to contact us.