Zyxel NR 2301 Zyxel Air Login Problem

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I am able to login to my Zyxel NR 2301 with the admin user from my PC and from my mobile phone. But when I want to login with Zyxel Air on my mobile phone then (after I have entered the user name and password) the login doesn't continue at the step "Logging in the Zyxel Router". What could be the reason for this?

OS: Android 14
Zyxel Air V. 1.2.2.240123
Zyxel NR 2301 FW V1.00(ACIY 3)C0

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  • RMJ
    RMJ Posts: 4
    First Comment
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    Knowbody is able to help?

  • SELBERG
    SELBERG Posts: 297  Master Member
    Community MVP First Anniversary 10 Comments Friend Collector
    edited July 3
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    I own a NR7101.

    I connect Air app through my mesh system but i can't connect only type in admin and password.

    I need to go to advanced settings and fill in.....

    B.T.W. My mesh use 192.168.1.1, that's why i use 192.168.2.1.

  • RMJ
    RMJ Posts: 4
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    Thanks for your reply. I tried the advanced settings before but with the HTTPS Port being empty. I now filled 443 but it still doesn't work. I'm using the below settings. 192.168.1.1 doesn't conflict with my FritzBox which is using 192.168.178.1.

    I also switch off my VPN (as otherwise it won't show the login dialog when using the browser login).

  • SELBERG
    SELBERG Posts: 297  Master Member
    Community MVP First Anniversary 10 Comments Friend Collector
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    Ever tried empty air app cache, i have had som issues with that.

    If not still working, uninstall app, restart phone and reinstall it.

  • RMJ
    RMJ Posts: 4
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    Unfortunately even after uninstalling the app, restarting the phone and reinstalling the app, the situation remains the same.

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