How should I do with unused organizations and sites?

Zyxel_Judy
Zyxel_Judy Posts: 1,751  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
edited May 2024 in Other Topics

Administrators, especially MSPs, may end up with multiple unused organization or sites over time. These might result from product demonstrations or the conclusion of MSP contracts. Here are some options for handling these unused entities:

Options for managing unused organizations or sites:

  • Recycle old organizations or sites by renaming
  • Delete old organizations or sites

Detailed steps:

  • Recycle old organizations or sites by renaming

Renaming allows administrators to retain all analytics and historical data. Follow these steps to rename an organization: Organization-wide > Configure > Setting

The path to rename site: Site-wide > Configure > Site settings

  • Delete old organizations or sites

Deleting Nebula sites

Important considerations:

  • All site-wide configurations and client data will be permanently lost.
  • Site-wide level administrator privileges will be automatically removed.
  • Devices assigned to this site will be returned to the organization-wide inventory.

The path: Organization-wide > Organization-wide manage > Organization portal

Deleting Nebula organizations

Deleting an organization is final and involves several steps:

  1. Delete all sites within the organization.
  2. Remove all non-owner administrator accounts.
  3. The path: Organization-wide > Organization-wide manage > Organization settings