Problems with Multy M1 connections

Marstons

Hello over the last few days (starting Saturday 1st June I think) my Multy m1 system has started to have repeated connection issues. I have 5 satellites and all continue to connect and disconnect on a 3-4 minute basis. I have tried a fixed IP but that didn’t help. Has the latest update introduced this problem? Does anyone else have the same issue? I need some help because the system is unusable like this. I have sent 2 log files through to support from my app.

Zyxel_Jerry

Hi @Marstons

As we discussed via email, all the Multy has been downgraded to the previous firmware, and it works after the downgrade process.

Zyxel_Jerry

Hi @Marstons

As we discussed via email, all the Multy has been downgraded to the previous firmware, and it works after the downgrade process.

Marstons

Thanks @Zyxel_Jerry for your help.