Zyxel USG Flex 200

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Hello there!

i have buy a usg flex 200 from ebay, so now i get the firewall but this device is connectet to another nebula account, is there any posibility to link this firewall with my account? hard reset doesn´t work… never buy things on ebay

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,209  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @MrHeisenberg ,

    You can use the Nebula Mobile APP [Android] / [iOS] to scan the QR code on the back of the USG FLEX 200 to register the device under your account.

    Alternatively, you can take a picture of the device showing the MAC address and serial number and send it to us via private message by clicking on my account > Message. We can help you unregister the device from the previous owner's account.

    Share yours now! https://bit.ly/4aO0BMF

    Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,209  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hi @MrHeisenberg ,

    You can use the Nebula Mobile APP [Android] / [iOS] to scan the QR code on the back of the USG FLEX 200 to register the device under your account.

    Alternatively, you can take a picture of the device showing the MAC address and serial number and send it to us via private message by clicking on my account > Message. We can help you unregister the device from the previous owner's account.

    Share yours now! https://bit.ly/4aO0BMF

    Judy

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