How to Handle Persistent Connection Attempts from a Specific Station in Event Logs

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If you notice a particular station continuously attempting to connect to an Access Point without success connection, as shown in the image below, please follow these steps:

Identify the Device: Check the MAC address to determine which device is attempting to connect.

Configure the Device: You need to configure it to join the wireless network properly. Many IoT devices attempt to connect persistently, which can lead to unstable connections on the intended bands.

Check Network Settings: Ensure the device is configured correctly with the necessary network settings.

By following these steps, you can prevent the device from continuously and unsuccessfully trying to connect to the AP, which helps maintain stable and reliable connections for all devices on the network.

For more detailed guidance, please refer to the Nebula Control Center documentation or contact our support team.