No System/Security Logs on premise on 5G router linked to Nebula
Accepted Solution
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Hi @GiuseppeR
As discussed in our private message, the issue you're experiencing is related to the browser.
If anyone else encounters a similar problem, please try the following steps:
- Upgrade your browser to the latest version.
- Clear your browser cache.
- Disable any browser extensions.
These steps should help resolve the issue.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
All Replies
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Hi @GiuseppeR
To gain a clearer understanding of your issue, could you please enable Zyxel Support on your Nebula Control Center (CC) and provide us with your organization and site name? This will help us look into your devices directly.
Thank you.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
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Hi @Zyxel_Kay
you have a PM with details about that request. See you soon
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Hi @GiuseppeR
Thanks for sharing the information via PM.
Upon reviewing your site and testing the 💎 Remote configuration tool on your Nebula device, we noticed that the System/Security log appears normally. For more details, please refer to the attached video in the PM.
Could you please try again and check if the issue persists on your end? If it does, please help us by providing a screen recording using this tool:
.Thank you.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
Hi @GiuseppeR
As discussed in our private message, the issue you're experiencing is related to the browser.
If anyone else encounters a similar problem, please try the following steps:
- Upgrade your browser to the latest version.
- Clear your browser cache.
- Disable any browser extensions.
These steps should help resolve the issue.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
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