[NEBULA] 5G WIFI is not accessible

martinihenry Posts: 18  Freshman Member
First Anniversary First Comment
edited April 2021 in Nebula
Hi community,
I have problems connecting my AP with MacBook Pro, I can see the ssid but could not connect to it. someone can help?
I set my SSID in 5G band, besides that I dont think I've done something wrong.


  • Zyxel_Dean
    Zyxel_Dean Posts: 237  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hi martinihenry,
    I would suggest try to change your 5G channels in the radio settings first see if that helps.
    If not, could you check your NAP's country code then check the regulatory of you MacBook see if it does support to operate in that specific country? We have some customers running into the same problem as it could be related.
    Check this guide first see if it solves you problems.
    FAQ Guide here

Nebula Tips & Tricks