Static IP adrress reservation on USGFLEX 200H

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  • PeterUK
    PeterUK Posts: 3,461  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited July 16

    Our client still obtains the IP address even if the client's name entered in the DHCP table list (e.g., Client_A) is different from the actual client's name (e.g., DESKTOP-JUDY).

    That not what I'm seeing

    No DHCP offer wrong name

    DHCP with right name

    Update 2

    With more testing the problem is using underscore "_" in name which cause the DHCP to fail completely

    Update 3

    If a computer is named underscore "_" you it will get a IP from the DHCP server but if you reserved it in the table it fails to get its IP and causes other computers to fail to get a IP by DHCP

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @PeterUK ,

    Thank you for providing your file and feedback. We were able to reproduce the issue when the client's name is set as an underscore (_) or other special characters.

    We will contact you with any updates.

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • AlexandervonW
    AlexandervonW Posts: 11  Freshman Member
    First Comment

    Hi PeterUK,

    many thanks for digging into that. Would i be 30 years younger, i would/could have helped you. ;)

    Meanwhile i have switched back to a ATP500 and all is fine there.

    Have a nice day

    Alexander

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,637  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @PeterUK ,

    The issue of being unable to add an entry to the IP/MAC binding list when the name begins with "_" will be addressed in a future firmware update. Please follow the Security Appliance News & Releases section for updates on enhancements and fixes.

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community