How to troubleshoot AP in boot loop?

Zyxel_Bella

This article will guide you how to trouble shooting if APs are in a constant state of reboot. If your APs are stuck in a boot loop, follow these steps:

Attempt to boot up the AP using the dual image steps provided. This process doesn't require a console cable. After AP boot up, if the APs are still not responding, check if there are any blocked logs on your firewall or DHCP server and ensure AP can get IP without failure or it will reboot every 30 mins.

Example of error logs to check:

Netconf will do the DHCP renew for recovery.

Netconf connection is disconnected: gateway unreachable and start DHCP renew for recovery.

How to check dual-image status and boot with another image.pdf