Nebula Cloud Service Incident

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-07-21 11:09 (UTC+0)

Resolved:
2024-07-21 11:42 (UTC+0)

Issue Started from:
2024-07-21 14:18 (UTC+0)

Resolved:
2024-07-21 15:14 (UTC+0)

Issue Symptom & Risk:

1. Monitor data cannot be displayed properly for the USG FLEX series.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support