What is the password of support account?
Options

Zyxel_Emily
Posts: 1,435
Zyxel Employee





in Maintenance
Question:
What is the password of support account?
Answer:
If the firewall is registered on Nebula but has never been online, you can use the serial number of your device using all capital letters (e.g. S21XXXXXXXXXX). You can find the serial number on the sticker under the device.
If the firewall is online (or has ever been online before) in your Nebula organization, you can find the password in Configure > Site settings > Device configuration.
0
Categories
- All Categories
- 438 Beta Program
- 2.7K Nebula
- 188 Nebula Ideas
- 121 Nebula Status and Incidents
- 6.2K Security
- 454 USG FLEX H Series
- 303 Security Ideas
- 1.6K Switch
- 81 Switch Ideas
- 1.3K Wireless
- 44 Wireless Ideas
- 6.8K Consumer Product
- 278 Service & License
- 435 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 91 Security Highlight