Ap goes on and off several times.

saltet
saltet Posts: 34  Freshman Member
First Comment Friend Collector First Anniversary
edited July 2024 in Nebula

my mesh network goes on and off.
I don’t understand why this is happening. I have not changed anything.

my account is tomas.salzmann@telia.com and you have access.

please give me som help


I have three nwa 130 and mobile router 5101

Best regards

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,751  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    After reviewing your site settings, we recommend the following adjustments:

    • Fine-tune the deployment of root and repeater location. APs must be deployed in the signal covered area (recommended –70dBm or above) while uplink AP is within line-of-sight of repeater. As of now, one AP's uplink signal is about -80dBm.

    • Change the radio setting. The path: Configure > Access points > Radio settings.

    Adjust the channel width to 20MHz for each radio to reduce co-channel interference.

    Disable Avoid 5G DFS channel to prevent channel interference.

    Please monitor the repeater AP's status and inform us of any updates.

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,751  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    After reviewing your site settings, we recommend the following adjustments:

    • Fine-tune the deployment of root and repeater location. APs must be deployed in the signal covered area (recommended –70dBm or above) while uplink AP is within line-of-sight of repeater. As of now, one AP's uplink signal is about -80dBm.

    • Change the radio setting. The path: Configure > Access points > Radio settings.

    Adjust the channel width to 20MHz for each radio to reduce co-channel interference.

    Disable Avoid 5G DFS channel to prevent channel interference.

    Please monitor the repeater AP's status and inform us of any updates.

  • saltet
    saltet Posts: 34  Freshman Member
    First Comment Friend Collector First Anniversary

    Thanks for the recommendations.
    i have adjusted the bandwith and DFS.
    The deployment will be done soon.
    The three ap are in a house which is 26 m long. The distance between root and vind are about 20 meter but with concrete walls but with open doors between the rooms.
    I can see on the map in Nebula that it looks like the coverage are low or -80 dbm.
    This ap,s seems to be very sensitive to concrete walls.
    I will move the root ap together with the 5101 to the middle room and hopefully will the coverage be better.
    My second network which I have in another place are not so sensitive as my new 130 ap.


  • saltet
    saltet Posts: 34  Freshman Member
    First Comment Friend Collector First Anniversary

    I have now change the deployment.
    The coverage became much better.
    But the problem ocurrred after the latest update of firmware.
    before the update I did not have any problem.
    any how.
    now it looks good. Even on 6 GHz


    Thanks for your help.

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