How can I activate the deferred Gold Security Pack license?

Zyxel_Judy
Zyxel_Judy Posts: 1,497  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
edited August 6 in Service & License FAQ

Scenario

I purchased a "USG FLEX 200 Gold Security Pack" linked to one of my FLEX 200 devices. However, it's shown as "deferred" on the Zyxel dashboard and doesn't seem to be activated. How can I activate this license?

Root Cause

In most cases, this occurs because an existing Nebula Pro 30-day trial, standard license, or UTM license still has days remaining until expiration. As a result, the Gold Security Pack (GSP) license remains in a deferred status.

Solution

To resolve this issue, you can wait for the current Nebula Pro trial, standard license, or UTM license to expire. The GSP will activate automatically afterwards.

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