Why I cannot download the cloud authentication template?
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Zyxel_Melen
Posts: 3,603 
Zyxel Employee
Zyxel Employee
in Other Topics
This is more likely your PC has some restrict that cause you cannot download the template.
Please check:
- If your PC is added to the AD domain, please check with your IT if the group policy restricts downloading files.
- If your PC installed the anti-virus software, please check if it restricts or deletes the template by mistake. You may also disable it to check.
If you still cannot download the template, please create a post in the Nebula category. Zyxel agent will help to check.
Zyxel Melen
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