Why I cannot download the cloud authentication template?

Zyxel_Melen
Zyxel_Melen Posts: 2,091  Zyxel Employee
250 Answers Zyxel Certified Network Engineer Level 1 - Switch Third Anniversary 1000 Comments

This is more likely your PC has some restrict that cause you cannot download the template.

Please check:

  • If your PC is added to the AD domain, please check with your IT if the group policy restricts downloading files.
  • If your PC installed the anti-virus software, please check if it restricts or deletes the template by mistake. You may also disable it to check.

If you still cannot download the template, please create a post in the Nebula category. Zyxel agent will help to check.

Zyxel Melen


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