How to Address Deferred Gold Secuirty Pack License State on a on-cloud USG FLEX 100

Zyxel_Ivan
Posts: 332
Zyxel Employee





Question: The Gold Security Pack License on a on-cloud USG FLEX 100 is in a deferred state and might cause the Org downgrade to a Base Pack. Can this be fixed?
Answer: If your Gold Secuirty Pack License is in a deferred state, it typically waits for a daily sync with the server to activate. Here is how to check and ensure it activated:
- Wait for the daily sync with the server. This usually happens automatically.
- Once the sync is complete, check if the license status has changed from deferred to active.
- If the license is still deferred, please get in touch with Zyxel Support for assistance.
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