How to Address Deferred Gold Secuirty Pack License State on a on-cloud USG FLEX 100

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Zyxel_Ivan
Zyxel_Ivan Posts: 410 image  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
in Nebula License

Question: The Gold Security Pack License on a on-cloud USG FLEX 100 is in a deferred state and might cause the Org downgrade to a Base Pack. Can this be fixed?

Answer: If your Gold Secuirty Pack License is in a deferred state, it typically waits for a daily sync with the server to activate. Here is how to check and ensure it activated:

  1. Wait for the daily sync with the server. This usually happens automatically.
  2. Once the sync is complete, check if the license status has changed from deferred to active.
  3. If the license is still deferred, please get in touch with Zyxel Support for assistance.

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