Why the on-cloud device's license is deferred?

Zyxel_Ivan
Zyxel_Ivan Posts: 301  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

In some situation, when the previous license is finished, and the next license still in deferred. This could cause by the sync issue.

We suggest you can wait for a day for the daily sync complete. When the daily sync complete, the license will activated.

If not, please contact Zyxel Support for the help.