Why Hasn't My Payment Been Received?
Zyxel_Ivan
Posts: 292 
Zyxel Employee
Zyxel Employee
Why Hasn't My Payment Been Received?
Q: I made a payment for my invoice, but it hasn't been received. What should I do?
A: If you're using the wire transfer (T/T) to complete the payment, please check the payment information. Sometimes the payment was sent using outdated wire information which is not for your order.
You can find the correct payment details your invoice.
If you need further assistance, please provide us with order and wire transfer document with us.
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