Internet connection Incident 2024-08-31, 08:32 - 11:53 (UTC+0)

Zyxel_Chris

Dear Nebula Users,

We are currently experiencing a service disruption due to an issue with Internet connection.


Issue Started from:
2024-08-31 08:32 (UTC+0)


Issue Symptom & Risk:

1. Partial Nebula devices appear offline on the NCC, due to issues with internet connection.

Resolved: 


2024-08-31 11:53 (UTC+0)

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel_Chris

Dear Nebula Users, 

The incident has been resolved.

Resolved:

2024-08-31 11:53 (UTC+0)