Internet connection Incident 2024-09-08 00:00 - 02:10 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 430  Zyxel Employee
5 Answers First Comment Friend Collector Seventh Anniversary
edited September 12 in Nebula Status and Incidents

Dear Nebula Users,

We are currently experiencing a service disruption caused by an internet connectivity issue.

Issue Started from:
2024-09-08 00:00 (UTC+0)

Resolved:

2024-09-08 02:10 (UTC+0)

Issue Symptom & Risk:

1. Partial Nebula devices are showing as offline on the NCC due to internet connectivity issues.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 430  Zyxel Employee
    5 Answers First Comment Friend Collector Seventh Anniversary

    Dear Nebula Users, 

    The internet connectivity issue has been resolved.

    Resolved:

    2024-09-08 02:10 (UTC+0)

    Zyxel Nebula Support