Internet connection Incident 2024-09-09 00:02 - 02:15 (UTC+0)

Zyxel_CSO
Zyxel_CSO Posts: 428  Zyxel Employee
5 Answers First Comment Friend Collector Seventh Anniversary
edited September 12 in Nebula Status and Incidents

Dear Nebula Users,

We are currently experiencing a service disruption caused by an internet connectivity issue.

Issue Started from:
2024-09-09 00:02 (UTC+0)

Resolved:
2024-09-09 02:15 (UTC+0)

Issue Symptom & Risk:
- Partial Nebula devices are showing as offline on the NCC due to internet connectivity issues.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.


If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

Zyxel Nebula Support

Comments

  • Zyxel_CSO
    Zyxel_CSO Posts: 428  Zyxel Employee
    5 Answers First Comment Friend Collector Seventh Anniversary

    Dear Nebula Users, 

    The internet connectivity issue has been resolved.

    Resolved:

    2024-09-09 02:15 (UTC+0)

    Zyxel Nebula Support