Nebula Cloud Service Incident 2024-09-10 06:07 - 06:24 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:
2024-09-10 06:07 (UTC+0)

Resolved:
2024-09-10 06:24 (UTC+0)

Issue Symptom & Risk:
1. Temporary missing notification logs
2. Temporary failure of security reporter notifications
3. Temporary sync failure of security reporter
4. Temporary unavailability of device registration URL

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support