What can I do when license renewal failed?
Zyxel_Ivan
Posts: 351 
Zyxel Employee
Zyxel Employee
There are several potential reasons for a license renewal to fail, including payment issues, system errors, and incorrect information.
Payment failure, system error, or incorrect information are the reason.
When you encouter the renew fail, please contact us with the screenshot, the MAC/SN of your devcie and Order ID(if you have).
The Zyxel Support Team will help clarify the issue and help you complete the renewal.
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 168 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 368 USG FLEX H Series
- 294 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.7K Consumer Product
- 265 Service & License
- 409 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight