What can I do when license renewal failed?
Zyxel_Ivan
Posts: 301 
Zyxel Employee
Zyxel Employee
There are several potential reasons for a license renewal to fail, including payment issues, system errors, and incorrect information.
Payment failure, system error, or incorrect information are the reason.
When you encouter the renew fail, please contact us with the screenshot, the MAC/SN of your devcie and Order ID(if you have).
The Zyxel Support Team will help clarify the issue and help you complete the renewal.
0
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 142 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.6K Security
- 235 USG FLEX H Series
- 267 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1K Wireless
- 40 Wireless Ideas
- 6.3K Consumer Product
- 246 Service & License
- 387 News and Release
- 82 Security Advisories
- 28 Education Center
- 9 [Campaign] Zyxel Network Detective
- 3.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight