[NEBULA] Spotify Whitelist Content Filter

jlu

Hi,

we activated the Content Filter on our Nebula Control Center. I added many options to it and now spotify does not work anymore. I added spotify.com and open.spotify.com to our whitelist. 

What do i have to config that the Desktop App works? 

Zyxel_Chris

Hi @jlu
Welcome to the Nebula community!
Believe the stream and download category has block your Spotify stream.
Can you please add *.spotify.com to your white list instead of the current setting and please also unplug your cable for a few seconds then plug-in.

Cheers!~

Chris

jlu

Hi Chris, i tried it but it does still not work.

TomorrowOcean

May you able to visit and listen to Spotify(play.spotify.com) via your browser?

I just see the discussion in the Spotify forum.
https://community.spotify.com/t5/Desktop-Windows/A-firewall-may-be-blocking-Spotify-Please-update-your-firewall/td-p/4506619
One of the solution is to correct the country setting of your account.
Maybe you also need to change it to make desktop app works.