Session Control and YouTube Restricted Mode

robert_loesch

Hello,

After the firmware update V5.38(ABTJ.0) for ATP700 the session control limit was set to 8192, I have no idea where this number came from, besides users couldn't browse anything, even though the Internet was working, till I deactivated the session Limit.

Should I enable and set the limit to 0 (unlimited) or should I let it disabled.

Another Problem:

Restircted Mode was also activated after the firmware update. YouTube comments are disabled and some Live Webinar wouldn't work.

Any Idea how to solve this problems, please.

Thanks a lot in advance.

Zyxel_Judy

Hi @robert_loesch ,

Issue 1: Could you provide your firewall's configuration file (start-up config) and diagnostic file for us to check?

Issue 2: Could you describe more detail about "Comments are disabled and some Live Webinar wouldn't work.", ?

robert_loesch

Hi @Zyxel_Judy

I've already edited the question above.

What exactly do you wanna know in configuration file? because you know it has all the information of the company I work for 😉.

About the comments I meant on YouTube.

PeterUK

It seems the your hitting a limit thats been set by you? Or someone else?

The default session per host is a bit low

This could indicate something bad is happening on your network like a DoS flood from devices.

Zyxel_Judy

Hi @robert_loesch ,

The method to download ATP700's configuration file (start-up config) here:

[ATP/FLEX] How to download configuration file on Firewall Local WEB GUI? — Zyxel Community

The method to download ATP700's diagnostic file here：

[ATP/FLEX] How to collect diagnostic file on Firewall Local WEB GUI? — Zyxel Community

Restircted Mode was also activated after the firmware update. YouTube comments are disabled and some Live Webinar wouldn't work.

After we receive your files, we'll review them and inform you of any findings.
In the meantime, please check with your colleagues to see if anyone has made changes to the YouTube settings.