Nebula FWA505 and a series of issues - connection and Smart Life App

Jii

Hi

They were, I cross-checked what FWA505 reported with what was given for the operator in cellmapper.net. In my case bands were B3 and n78.

Douro

@Zyxel_Melen,

I've experienced some improvement in stability with the latest configuration, but there are still occasional connection drops.

Could this be related to the 5G network reception? I'm wondering if external antennas might help improve the connection. If so, do you have any recommendations for compatible antennas for the FWA505?

Thanks again for your support,
Douro

Zyxel_Melen

Hi @Jii,

Thanks for the information. Please help to clarify:

1. Is the 5G signal strength good? You can check the dashboard for this information. If it is not good, please place your FWA505 in a place with a better signal.
2. What "Referred Access Technology" are you using? (Path: Network Settings > Broadband > Cellular Band) If it is "NR5G-SA/NR5G-NSA/4G(Auto Switch)", could you change to "NR5G-NSA/4G(Auto Switch)"?

Zyxel_Melen

Hi @Douro,

Thanks for your update. I would like to check your 5GHz signal strength first. Please help to access the dashboard to check the signal status. If it is not good, please place your FWA505 in a place with a better signal.

In addition, you may also try changing the "Referred Access Technology" from "NR5G-SA/NR5G-NSA/4G(Auto Switch)" to "NR5G-NSA/4G(Auto Switch)".

Hope it helps.

Jii

https://community.zyxel.com/en/discussion/comment/71915#Comment_71915

I have following with external antenna:

Access Technology NR5G-NSA

Signal Strength -99

And the switch was already set to NR5G-NSA/4G(Auto Switch)