I haven't received an download link for the zon utlity although the e-mail address is correct

knoedelpapa

Zyxel_Kay

Hi @knoedelpapa and all

After reviewing this case, we identified an issue with the confirmation email for the ZON utility download. The issue was resolved on October 14th. If anyone has encountered a similar problem, please reapply for the ZON utility download on our website, and it should now work properly.

Zyxel_Kay

Hi @knoedelpapa

Could you please provide the email address you used when applying for the ZON utility through private msg? We would like to investigate the issue further.

We've sent you a private message to collect more details.

Zyxel_Kay

Hi @knoedelpapa and all

After reviewing this case, we identified an issue with the confirmation email for the ZON utility download. The issue was resolved on October 14th. If anyone has encountered a similar problem, please reapply for the ZON utility download on our website, and it should now work properly.