What I'm I updating too?

PeterUK
PeterUK Posts: 3,459  Guru Member
100 Answers 2500 Comments Friend Collector Seventh Anniversary

So I did it a registered the Flex200H to nebula at least not fully but now shows the device as registered.

So I'm on
1.21(ABWV.0)ITS-24WK35-m5760
and nebula says there is a Upgrade available but does not tell me what version I be upgrading too like is there a new version or is it V1.21(ABWV.0) still? Or that the firmware I'm on is newer?

Thanks

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,630  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited November 22 Answer ✓

    Hi @PeterUK ,

    When devices are running the older firmware than Stable/ Latest firmware, and the Firmware type set as "Stable"/ "Latest" with a scheduled update as below:

    The latest firmware version appears on the Device tab

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,630  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @PeterUK

    Currently, the latest official firmware for the USG FLEX 200H is V1.21(ABWV.0). Since your device is running a weekly firmware version, V1.21(ABWV.0)ITS-24WK35-m5760, which differs from the official release, Nebula is showing "Upgrade available."

    The next official firmware version, V1.30, is scheduled for release in 2024 Q4.

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • PeterUK
    PeterUK Posts: 3,459  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited October 15

    hi Judy

    I guess what I'm asking is for nebula to show the firmware version  it will be updating too.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,630  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited November 22 Answer ✓

    Hi @PeterUK ,

    When devices are running the older firmware than Stable/ Latest firmware, and the Firmware type set as "Stable"/ "Latest" with a scheduled update as below:

    The latest firmware version appears on the Device tab

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • PeterUK
    PeterUK Posts: 3,459  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited October 16

    Thanks I see the problem now I need the schedule upgrade version tab and it being set to to upgrade policy but I like to do it manually and had it set to ignore upgrade which does not show the a new version is out or what I be upgrading too.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,630  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    HI @PeterUK ,

    We appreciate your feedback and suggestions.

    At the time of this writing, Nebula can show you the Schedule firmware version as I mentioned above. Recognizing the potential usefulness of displaying latest firmware version in Firmware management for users, we are considering this as a potential feature for future evaluation. You can view this idea in the following section:

    Display latest firmware version in Firmware management — Zyxel Community

    Thank you for using Zyxel products and service.

    Judy

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

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