SCR lic already registered

GiuseppeR
GiuseppeR Posts: 393  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
edited October 2024 in Nebula

Hello everyone,

today I added an SCR lic to a Company and the system tells me that is already registered.

I never registered it, at least I think that, so is it possible to know to which accout it is linked?

Is it possible to find a lic among all the Companies I have on Nebula?

Using search bar does not give any result:

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Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,266  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @GiuseppeR ,

    We’ve sent you the device name and the Nebula organization/site where your SCR's license is registered. Please check your Community inbox.

    Zyxel_Judy

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,266  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @GiuseppeR ,

    If you're looking to check the status of your SCR license, please send us your license number via private message. We’ll help verify it and get back to you with the details.

    Zyxel_Judy

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,266  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @GiuseppeR ,

    We’ve sent you the device name and the Nebula organization/site where your SCR's license is registered. Please check your Community inbox.

    Zyxel_Judy

  • GiuseppeR
    GiuseppeR Posts: 393  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello @Zyxel_Judy

    great support as usual 😎

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