Licence invalid
Hello,
I have a customer who uses the VPN Zywall IPSEC VPN CLIENT
I bought a SECUEXTENDER-773Y01F licence from Senetic but the licence is not valid when I try to enter it in the application.
What can I do?
Cheers
All Replies
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Hi @SkillInfo
Could you please send us the license details and a copy of the invoice via private message so we can assist you further?
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0 -
Hi @SkillInfo
As discussed in our private messages, the documents you received from Senetic seem to be missing the SECUEXTENDER-ZZ3Y01F license key. The license key should be 20 characters long. Please reach out to Senetic to obtain the correct license key.
Kay
Engage in the Community, become an MVP, and win exclusive prizes! https://bit.ly/Community_MVP
0
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