Licence invalid
Freshman Member
Hello,
I have a customer who uses the VPN Zywall IPSEC VPN CLIENT
I bought a SECUEXTENDER-773Y01F licence from Senetic but the licence is not valid when I try to enter it in the application.
What can I do?
Cheers
Accepted Solution
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Hi @SkillInfo
As discussed in our private messages, the documents you received from Senetic seem to be missing the SECUEXTENDER-ZZ3Y01F license key. The license key should be 20 characters long. Please reach out to Senetic to obtain the correct license key.
Kay
0
Zyxel Employee
All Replies
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Hi @SkillInfo
Could you please send us the license details and a copy of the invoice via private message so we can assist you further?
Kay
0 -
Hi @SkillInfo
As discussed in our private messages, the documents you received from Senetic seem to be missing the SECUEXTENDER-ZZ3Y01F license key. The license key should be 20 characters long. Please reach out to Senetic to obtain the correct license key.
Kay
0
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