NWA130BE 6GHz radio not working correctly

jpblanch75

https://community.zyxel.com/en/discussion/comment/71310#Comment_71310

Why would it show WiFi6E? This AP is a WiFi7. It should show WiFi7. Please try the app I spoke about as this supports showing WiFi7 properly using my Pixel7.

ahorner

https://community.zyxel.com/en/discussion/comment/71343#Comment_71343

The app shows 7, but I'm not referring to the app when I say 6E, I'm referring to the system status icon on the status bar of my device as my S22 Ultra only supports a maximum of 6E, no support for 7.

jpblanch75

My Phone (Pixel 7) which also supports WiFi6E does not connect to 6E and never shows 6E with this AP. It's Wifi6 when connecting to this AP as this AP doesn't output 6E. If you phone is reporting 6E sometimes it's a software glitch on the phone.

I mean I could be wrong but that's my understanding.

Zyxel_Kay

Hi @ahorner

Thank you for sending the diagnostic file via private message.

From our quick check of the provided diagnostics, the bit rate of the 6GHz VAP seems normal.

To further investigate any potential beacon issues, could you please perform a remote packet capture and share it with us? A 10-minute capture should suffice, ideally during the time you notice the issue occurring. Once you’ve completed the packet capture, please send the files via private message.

For guidance on how to perform the remote capture, you can refer to this link:

https://community.zyxel.com/en/discussion/22340/how-to-remote-capture-wireless-packets-through-an-access-point