How to resolve WiFi6 capable device connecting to the WiFi5 band?
Zyxel_Bella
Posts: 560 
Zyxel Employee
Zyxel Employee
A WiFi6 capable device may connect to a WiFi5 band for several reasons:
Configuration: Ensure the AP's 2.4GHz and 5GHz radio mode is properly configured to 802.11ax.
Driver or Firmware: Outdated drivers on the device may prevent or having problem with WiFi6 connections. Update to latest firmware for optimal performance.
Device connection preferred settings: Devices preference settings usually default set to auto for better adjust or transmit in order to prevent connection issue, you can fix it in ax mode.
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