Nebula Cloud Service Incident 2024-11-26 02:32 ~ 04:15 (UTC+0)

Zyxel_CSO

Dear Nebula Users,

The system had some issues due to an incident.

Issue Started from:

2024-11-26 02:32 (UTC+0)

Resolved:

2024-11-26 04:15 (UTC+0)

Issue Symptom & Risk:

1. Some functions might not work.
2. Nebula push configuration might be failed.
3. No device alert/notification.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.

Zyxel Nebula Support

Zyxel_Melen

Update:

Resolved:

2024-11-26 04:15 (UTC+0)