Why Nebula cannot display AP LAN IP, client numbers, or band information?

Zyxel_HsinBo
Posts: 425
Zyxel Employee





in Other Topics
This issue may occur if the device’s time clock is incorrect.
To resolve this:
- Verify the NTP sync status on the access point, ensure that UDP port 123 for NTP traffic is allowed.
- Update the DNS server settings to 8.8.8.8 to avoid DNS resolution issues.
These steps should help the access point synchronize time correctly and restore the missing information on the Nebula platform.
Zyxel Nebula Support
0
Categories
- All Categories
- 429 Beta Program
- 2.6K Nebula
- 163 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 350 USG FLEX H Series
- 291 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 261 Service & License
- 406 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.8K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 82 Security Highlight