Why Nebula cannot display AP LAN IP, client numbers, or band information?
Options

Zyxel_HsinBo
Posts: 433
Zyxel Employee





in Other Topics
This issue may occur if the device’s time clock is incorrect.
To resolve this:
- Verify the NTP sync status on the access point, ensure that UDP port 123 for NTP traffic is allowed.
- Update the DNS server settings to 8.8.8.8 to avoid DNS resolution issues.
These steps should help the access point synchronize time correctly and restore the missing information on the Nebula platform.
Zyxel_Hsinbo
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 425 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight