Why can't I find the reset button despite the label on the back of the AP?

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Zyxel_HsinBo
Zyxel_HsinBo Posts: 516 image  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - WLAN
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The reset button is not an exposed design; it is hidden inside the device casing. To perform a reset, please:

  1. Prepare a slender pin (e.g., a SIM card ejector pin).
  2. Locate the reset button, typically on the back of the AP.
  3. Use the pin to press and hold the button for ~ 5 seconds, then release it to complete the reset process.

Zyxel_HsinBo

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