What steps should I take if I suspect hardware failure in my Zyxel Access Point?
Options
Zyxel_Jami
Posts: 166 
Zyxel Employee
Zyxel Employee
in Other Topics
If you suspect that your Zyxel Access Point is experiencing a hardware issue, here are some troubleshooting steps to follow:
- Ensure that all cables are securely connected to the switch. Replace the cables for testing if necessary.
- Connect the Access Point to different ports on the switch or another switch entirely to test the connection.
- If the power LED remains green, this indicates a potential hardware issue.
If you have any further questions or need assistance, please don't hesitate to contact Zyxel Support.
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 426 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight