What steps should I take if I suspect hardware failure in my Zyxel Access Point?
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Zyxel_Jami
Posts: 166 
Zyxel Employee
Zyxel Employee
in Other Topics
If you suspect that your Zyxel Access Point is experiencing a hardware issue, here are some troubleshooting steps to follow:
- Ensure that all cables are securely connected to the switch. Replace the cables for testing if necessary.
- Connect the Access Point to different ports on the switch or another switch entirely to test the connection.
- If the power LED remains green, this indicates a potential hardware issue.
If you have any further questions or need assistance, please don't hesitate to contact Zyxel Support.
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