How to resolve incorrect password errors when connecting to an SSID?
Options
Zyxel_Jami
Posts: 230
Zyxel Employee
Zyxel Employee
If the error occurs when a device (STA) connects to the SSID, ensure the correct password is used:
- Make sure to enter the password correctly, checking for spaces or special characters.
- Go to Configure > Access points > SSID advanced settings to verify the password.
- For detailed steps, refer to Blocked by Key Handshake Fail Log
If your problem persists and no other device can log in except specific ones, it is advised to:
- Double-check the password on all devices.
- Update the passwords exactly as configured in the SSID settings, ensuring no extra spaces.
0
Categories
- All Categories
- 442 Beta Program
- 2.9K Nebula
- 220 Nebula Ideas
- 128 Nebula Status and Incidents
- 6.5K Security
- 606 USG FLEX H Series
- 344 Security Ideas
- 1.7K Switch
- 84 Switch Ideas
- 1.4K Wireless
- 52 Wireless Ideas
- 7K Consumer Product
- 298 Service & License
- 482 News and Release
- 92 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.8K FAQ
- 34 Documents
- 87 About Community
- 105 Security Highlight