Why do users need to re-login daily despite having a valid voucher?
Zyxel_Jami
Posts: 127 Zyxel Employee
in Other Topics
This issue is often caused by the 'Reauth time' setting in the SSID configuration. The 'Reauth time' determines how often users must re-authenticate.
To adjust the setting:
- Navigate to Site-wide > Configure.
- Select Access points > SSID advanced settings.
- Find the Captive portal advanced setting section.
- Modify the 'Reauth time' as needed.
Note: While you can increase the duration to a maximum of 30 days, full deactivation of the re-authentication requirement is not supported for security reasons.
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