Why do users need to re-login daily despite having a valid voucher?
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Zyxel_Jami
Posts: 230 
Zyxel Employee
Zyxel Employee
in Other Topics
This issue is often caused by the 'Reauth time' setting in the SSID configuration. The 'Reauth time' determines how often users must re-authenticate.
To adjust the setting:
- Navigate to Site-wide > Configure.
- Select Access points > SSID advanced settings.
- Find the Captive portal advanced setting section.
- Modify the 'Reauth time' as needed.
Note: While you can increase the duration to a maximum of 30 days, full deactivation of the re-authentication requirement is not supported for security reasons.
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