How to improve Intermittent Router Connectivity Issues

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Zyxel_Jami
Zyxel_Jami Posts: 166  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector
in Nebula Mobile Router

Intermittent connectivity issues with your Zyxel Nebula router can often be resolved through several troubleshooting steps:

Check Device Placement and Signal Reception

Ensure the router is placed in a location with optimal signal reception. Adjust the device placement and angle for better connectivity.

Adjust Access Technology Settings

Set the access technology to 'NR5G-NSA/4G (Auto Switch)'. This setting is designed for areas with unstable or transitioning 5G coverage:

  1. Log in to your Nebula account.
  2. Go to the device settings.
  3. Select 'NR5G-NSA/4G (Auto Switch)' under access technology options.

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