How to improve Intermittent Router Connectivity Issues

Zyxel_Jami
Posts: 127
Zyxel Employee





Intermittent connectivity issues with your Zyxel Nebula router can often be resolved through several troubleshooting steps:
Check Device Placement and Signal Reception
Ensure the router is placed in a location with optimal signal reception. Adjust the device placement and angle for better connectivity.
Adjust Access Technology Settings
Set the access technology to 'NR5G-NSA/4G (Auto Switch)'. This setting is designed for areas with unstable or transitioning 5G coverage:
- Log in to your Nebula account.
- Go to the device settings.
- Select 'NR5G-NSA/4G (Auto Switch)' under access technology options.
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