How to improve Intermittent Router Connectivity Issues

Zyxel_Jami
Posts: 130
Zyxel Employee





Intermittent connectivity issues with your Zyxel Nebula router can often be resolved through several troubleshooting steps:
Check Device Placement and Signal Reception
Ensure the router is placed in a location with optimal signal reception. Adjust the device placement and angle for better connectivity.
Adjust Access Technology Settings
Set the access technology to 'NR5G-NSA/4G (Auto Switch)'. This setting is designed for areas with unstable or transitioning 5G coverage:
- Log in to your Nebula account.
- Go to the device settings.
- Select 'NR5G-NSA/4G (Auto Switch)' under access technology options.
0
Categories
- All Categories
- 431 Beta Program
- 2.6K Nebula
- 164 Nebula Ideas
- 112 Nebula Status and Incidents
- 6K Security
- 364 USG FLEX H Series
- 292 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 262 Service & License
- 407 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.9K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 83 Security Highlight