How to Check and Resolve NTP Synchronization Issues on Nebula APs?
Options

Zyxel_Jami
Posts: 166
Zyxel Employee





in Other Topics
Follow these steps to check and resolve NTP synchronization issues:
- Log into your Nebula Control Center (NCC) account.
- Navigate to the specific site and access the AP you want to check.
- Go to the event logs and look for any messages related to 'NTP update failed'.
If you encounter this message:
- Ensure that your firewall or ISP is not blocking traffic to the domain
*.pool.ntp.org
. - Check your upstream devices, such as firewall rules or ISP settings, to confirm that NTP traffic is permitted.
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 118 Nebula Status and Incidents
- 6.1K Security
- 428 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight