How to Check and Resolve NTP Synchronization Issues on Nebula APs?
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Zyxel_Jami
Posts: 245 
Zyxel Employee
Zyxel Employee
in Other Topics
Follow these steps to check and resolve NTP synchronization issues:
- Log into your Nebula Control Center (NCC) account.
- Navigate to the specific site and access the AP you want to check.
- Go to the event logs and look for any messages related to 'NTP update failed'.
If you encounter this message:
- Ensure that your firewall or ISP is not blocking traffic to the domain
*.pool.ntp.org. - Check your upstream devices, such as firewall rules or ISP settings, to confirm that NTP traffic is permitted.
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