Why is My Device not getting an IP Address from the DHCP Server?
Options

Zyxel_Jami
Posts: 166
Zyxel Employee





in Other Topics
This issue might occur due to incorrect VLAN settings or weak signal strength. Here are the steps to resolve this:
- Verify that the VLAN settings for the switch port connected to the access point and the DHCP server are correctly configured.
- Check the signal strength of the connected devices (STA). A weak Wi-Fi signal or heavy interference can cause unstable data transmission, impacting the DHCP negotiation process. A signal strength above -65 dBm is recommended for an optimal connection experience.
- Test by moving the device closer to the access point to see if a stronger signal allows successful IP acquisition.
0
Categories
- All Categories
- 434 Beta Program
- 2.7K Nebula
- 174 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 418 USG FLEX H Series
- 297 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 43 Wireless Ideas
- 6.7K Consumer Product
- 269 Service & License
- 416 News and Release
- 87 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.1K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 87 Security Highlight