Why is the "Click to Continue" option not available in the Captive Portal Sign-In Method?

Zyxel_Jami
Zyxel_Jami Posts: 127  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector

The absence of the "Click to Continue" option in the Captive Portal Sign-In Method is likely due to the access point (AP) model you are using. For instance, the NWA50AX model does not support the captive portal feature in its authentication function.

To confirm this, please verify the AP model being used. If the AP model lacks support for the captive portal feature, such options will not appear in the sign-in method settings. You can check the supported functions of your AP model by navigating to Nebula Control Center > Click on 'Help' in the upper right corner of the page > Navigate to 'Device function table.'