Why are my clients experiencing key handshake failures on my NWA220AX-6E?

Zyxel_Jami

The key handshake failure issue with your NWA220AX-6E access point could be due to multiple causes, such as incorrect passwords, special characters in the SSID, or even firmware issues.

Follow these steps to troubleshoot the problem:

1. Ensure that the correct password is being used by the client devices. Verify by connecting to another access point with the same password.
2. Check if the SSID contains special characters that might be causing the issue.
3. Review the log files for error messages between the time frame when the issue occurred. Look for terms like "key handshake fail."
4. Update the firmware to the latest version available to fix known errors.