How can I collect diaginfo file on the USG Flex H using the CLI when WebGUI access is unavailable?

Zyxel_Stanley

Question:

How can I collect diaginfo file on the USG Flex H using the CLI when WebGUI access is unavailable?

Answer:

You can collect diaginfo fle by CLI: (wait for around 5 minis)
usgflex100h> cmd diagnostics diaginfo collect ac start

Check diagnostic file has collected done
usgflex100h> show diagnostics diaginfo collect status

Once the status become to Standby, then you can download the file from WebGUI(after rebooting the firewall).