how to unregister device?

bkending

How can i unregister device from portal.myzyxel.com?

on premise device flex 500

Zyxel_Melen

Hi @bkending,

I would like to disable the security subscriptions that were included when I registered my device.

Can I say you want to disable the security trial license from your device? If yes, please send me your device information, so we can help to disable it. Please correct me if I'm wrong.

bkending

You are absolutely right.

I have sent you info.

Zyxel_Melen

Hi @bkending,

Since portal.myzyxel.com doesn't support unregistering devices, could you share your purpose for the unregisteration?

bkending

I would like to disable the security subscriptions that were included when I registered my device.

But I don't want to wait 30 days for the trial to end.

So, my way of doing this is to unregister the device and register it again after 30 days.

Zyxel_Melen

Hi @bkending,

I would like to disable the security subscriptions that were included when I registered my device.

Can I say you want to disable the security trial license from your device? If yes, please send me your device information, so we can help to disable it. Please correct me if I'm wrong.

bkending

You are absolutely right.

I have sent you info.